Like every other business, the success of a real estate agency is a function of the number of qualitative, long-lasting relationships it can establish and maintain with clients. These relationships will likely begin during the prospection phase and should ideally last for as long as possible.
From first-time clients to repeat customers, a real estate business must deliberately ensure that it is always in good standing with the people it serves. A good relationship with clients is the only way to claim substantial market share and guarantee the business survival.
Without a doubt, qualitative service delivery is the foundation of customer satisfaction. However, many seemingly small and simple acts can also be instrumental to securing customer loyalty. This is especially the case in the real estate industry, where transactions depend on clients’ level of trust in service providers.
One of such seemingly simple acts is saying thank you after every transaction. It sets the tone for keeping an open line of communication with clients even after a deal has been completed. This type of communication is likely to lead to even more business deals.
In all, your real estate business stands to gain a lot if you get intentional about expressing gratitude to your customers. Whether you’re just starting or you are already a veteran in the industry, here are a few general tips to help you craft perfect thank you notes for your clients.
- Consider different media. While e-mail and other digital messages are the in-thing now, who says you can’t go for a postcard or handwritten note?
- Be timely. Did they recently secure a new home? Make sure not a lot of time has passed before they get your message.
- Be personal. Include specific reasons you found your work with them pleasurable.
- Convey your excitement about the success of the deal.
- Keep it short and simple.
- Remind them that you can work with them and their friends on other deals.
The following are sample thank you notes you can adapt to express appreciation for your real-estate clients.
Some Thank You Quotes for Real Estate Clients
Hi (Name),
Thank you for choosing our agency to help you purchase your new home! I hope to acquaint you with the process and answer all your initial questions. I look forward to working with you to secure your dream home. Please feel free to ask any questions you may have as they arise.
Best wishes.
(your name)
Hi (Name),
Thank you for letting me help you through the process of purchasing your home. I hope the experience was smooth and satisfying enough for you to let me continue helping you meet your real estate needs. Congratulations again on your purchase.
My warmest regards.
(your name)
Dear (Name), I am grateful for the opportunity to share with you the benefits of choosing my company to meet your real estate needs. I can’t wait to give you a rewarding experience as I serve you.
(your name)
Dear (name), this is to thank you for allowing me to help sell your house. I have confidence that we will make the sale quickly and profitably in record time, and I look forward to working with you throughout the process. Thank you.
(your name)
Dear (name), thank you for choosing me to help you find a new home. It is a great honor that I do not take with levity. I am committed to helping you get happily settled as quickly as possible, and I look forward to working with you.
(your name)
Dear (name),
I feel accomplished that we successfully made a great sale for you. It was a pleasure getting to know you in the process. I’ll be here to answer any other questions you may have and help you in any other way I can.
(your name)
Dear (name)
I had a wonderful time helping you get settled in your new home. Thank you for that beautiful experience, and don’t hesitate to call me if I can be of any service to you or your friends. Do enjoy your new home and community.
Best wishes.
(your name)
(your company name)
Dear (name), Thank you for going on a tour of our apartment suites with me. I’m especially grateful for the opportunity to offer pieces of advice concerning your housing preferences. You can rest assured that I won’t rest until we find the perfect home for you. Regards.
(your name)
Dear (name), here is to say thank you for choosing me to be your agent among the many qualified options at your disposal. I am incredibly humbled that you recognized my skill set, and I promise to bring it all to bear to deliver services of the highest quality to you. I look forward to a wonderful experience working with you. My warmest regards.
(your name)
Dear (name)
Thank you for spending some time to consider my services. Although we could not agree on working together this time, I wish you success as you continue on the journey of selling your home. I remain open to answering any other questions you may have. Thank you once again. You have the assurance of my esteemed regards.
(your name)
Dear (name), congratulations on moving into your new home. Thank you for the business opportunity you brought when I helped secure the house. It was a great experience working with you, and I found it incredibly satisfying. I hope you had a great experience too. Please feel free to reach out to me if you think I can help you with anything.
(your name)
Dear (name), thank you for enlisting our services for your home purchase. I hope you had a great experience working with us through the process. Please do not hesitate to reach out to me if you have any questions or need clarification.
Regards
(your name)
Dear (name)
Choosing us to be your agents indicates your utmost faith in us. We are grateful for it, and we promise not to fall short of your expectations. Thank you.
Kind regards
(your name)
Dear (name), thank you for partnering with our real-estate agency over the years. We hope the partnership has been as rewarding to you as it has been to us. Thank you.
Warm regards
(your name)
Dear (name), we hope you are settling into your new home really well. Thank you for enlisting us to help you secure the house, and we hope it meets and exceeds all of your expectations. Do not hesitate to call us on (phone number) if you have any questions.
Regards (your name).
